Premium Engine & Auto Parts for Every Vehicle

Gibraltar Service Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you consent to the data practices described in this policy.

1. Information we collect

We collect personal information you provide directly to us (such as your name, email address, and contact details) when you create an account, place an order, or subscribe to our newsletter. We also collect information automatically through your use of our site, including IP address, browser type, pages visited, and time of access. This data helps us improve our services and security.

2. Use of information

We use your information to process orders, respond to inquiries, send order updates, and provide personalized content. We may also use information for analytics, fraud prevention, and to comply with legal obligations.

3. Cookies and tracking

We use cookies and similar technologies to enhance your experience. You can configure your browser to block cookies, but some parts of our site may not function correctly.

4. Sharing of information

We do not sell your personal information to third parties. We may share information with service providers who perform functions on our behalf (shipping, payment processing, analytics) and as required by law.

5. Data security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no security system is perfect, and you acknowledge that we cannot guarantee absolute security.

6. Your rights

You may access, update, or request deletion of your personal information by contacting us. We will respond in accordance with applicable laws and regulations.

7. Data retention

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Children’s privacy

Our site is not intended for children under 16. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. We will post changes on this page and update the “Last updated” date.

10. Contact us

If you have questions about this policy, please contact us at privacy@gibraltarservice.example or via the contact form on our site.

Gibraltar Service Ltd provides this website and its services subject to these Terms and Conditions. By accessing and using this site, you accept and agree to be bound by these terms. If you disagree with any part, please do not use the site.

1. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Gibraltar Service Ltd or its licensors and is protected by copyright and trademark laws. You may view, download, and print content for personal use only, provided you keep intact all copyright notices.

2. Use of the Site

You agree to use the site for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. You must not upload or transmit any material that contains viruses or other harmful code.

3. Disclaimers

This site is provided "as is" and without warranties of any kind. We make no representations about accuracy, reliability, or availability. Your use of the site is at your own risk.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Gibraltar Service Ltd and its affiliates, officers, agents, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of this site or products purchased.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Gibraltar Service Ltd operates, without regard to its conflict of laws principles.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page and will become effective immediately upon posting.

7. Termination

We may terminate or suspend access to the site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to others.

8. Third-Party Links

We may provide links to third-party websites for your convenience. We do not endorse or assume any responsibility for the content, privacy, or practices of these sites.

9. Contact Us

If you have questions about these Terms, please contact us at privacy@gibraltarservice.example or via the contact form on our site.

We want you to be completely satisfied with your purchase. If you are not, you can initiate a return subject to the following terms.

1. Eligibility

Returns must be unused, in original packaging, and in resalable condition within 30 days of delivery. Certain items such as consumables, special orders, and opened electronics may be excluded.

2. Return Process

To start a return, contact our support team with your order number. We will issue a Return Authorization (RA) and provide shipping instructions.

3. Refunds

Refunds will be issued to the original payment method within 5-7 business days after the item is received and inspected.

4. Restocking & Shipping

Original shipping costs are non-refundable. A 15% restocking fee may apply to some returns. Customers are responsible for return shipping unless the item was defective or incorrect.

5. Exchanges

Exchanges can be arranged for defective items or if you need a different size/model, subject to stock availability.

6. Defective Items

Defective items are covered under warranty. Please contact us to start a claim and arrange return shipping if required.

7. Exceptions

Some items are not eligible for return. We will clearly indicate exceptions on the product page or during the RA process.

8. Contact Us

If you have questions about our return policy, please email returns@gibraltarservice.example or use the contact form on our site.